Patient-Doctor Telehealth Video & Chat
Cross-border video consultations with real-time translation for ESL patients.
Industry:Healthcare Technology
Our Role:Backend Specialist / DevOps Engineer
Project Overview
A telehealth platform for consultations that cross both borders and languages. The Agora Video SDK carries stable multi-party sessions on low-bandwidth connections, while Twilio Conversation Relay running over WebSockets provides live bi-directional translation so ESL patients and their doctors can speak naturally to each other.
Quick Facts
Technologies
Agora VideoWebSocketsTwilio Conversation RelayNestJS
Consultations across languages and unreliable connections
Patients and doctors joining from different countries faced both a language barrier and bandwidth that could not be relied on for video.
Multi-party video on low-bandwidth connections
Live translation in both directions during a consultation
Real-time delivery without disrupting the call
Low-bandwidth video with relayed live translation
Agora's Video SDK handles stable multi-party sessions under constrained bandwidth, and Twilio Conversation Relay over WebSockets streams bi-directional translation through NestJS services backed by Redis.
Our Approach
Integrated the Agora Video SDK for stable low-bandwidth consultations
Implemented Twilio Conversation Relay over WebSockets
Delivered live bi-directional translation for ESL patients
